Privacy Policy

Last updated: 28th of January 2026

This Privacy Policy describes how LCE Machinery ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lcemachinery.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you visit the Site or make a purchase, we may collect the following information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Company name and VAT number (if applicable)

• Any information you provide when contacting us

Automatically Collected Information

We automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent on the Site

• Referring website or source

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders for machinery attachments

• Communicate with you about orders, deliveries, and inquiries

• Provide customer support

• Improve and optimize our Site and Services

• Detect and prevent fraud or misuse

• Comply with legal and regulatory obligations

• Send marketing communications (only where you have given consent)

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

• Shopify, which powers our online store

• Payment processors (e.g. card payment providers)

• Shipping and logistics partners

• Analytics and marketing providers (e.g. website analytics tools)

• Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site. Cookies help us understand how customers use the Site and allow certain features to function properly.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal information

• Object to or restrict certain processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Payment information is handled securely by third-party providers and is not stored directly on our servers.

8. International Transfers

Your information may be transferred to and processed outside your country, including by Shopify and other service providers. We ensure appropriate safeguards are in place to protect your information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

LCE Machinery
Email: sales@lcemachinery.co.uk
Address: 93f Back Hilton Road, AB25 3SX, Aberdeen.
Phone: 01224600144

This Privacy Policy is provided as a general template and should be reviewed to ensure compliance with applicable laws (such as GDPR or UK Data Protection laws) relevant to your business and location.

Terms & Conditions

Last updated: 28th of January 2026

These Terms & Conditions govern your use of LCE Machinery and the purchase of machinery attachments from lcemachinery.co.uk (the "Site"). By accessing our Site or placing an order, you agree to be bound by these Terms & Conditions.

1. Business Information

LCE Machinery
Registered in the United Kingdom
Registered address: 93f Back Hilton Road, AB25 3SX, Aberdeen.

2. Products

We specialise in the sale of machinery attachments. Product descriptions, specifications, images, and prices are provided as accurately as possible. However, slight variations may occur.

All products are sold subject to availability. We reserve the right to discontinue or modify products at any time without notice.

3. Pricing and Payment

• All prices are displayed in GBP (£) unless stated otherwise

• Prices include VAT where applicable

• Payment must be made in full at the time of purchase

• Payments are processed securely via Shopify-approved payment providers

We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or stock issues.

4. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to factors beyond our control.

Risk of loss or damage passes to you upon delivery.

5. Your Responsibilities

You are responsible for ensuring:

• The machinery attachments are compatible with your equipment

• Products are installed and used correctly and safely

• Compliance with all relevant safety and operating guidelines

We are not responsible for damage or injury caused by incorrect installation, misuse, or modification.

6. Limitation of Liability

To the fullest extent permitted by UK law, LCE Machinery shall not be liable for indirect, incidental, or consequential losses, including loss of profits or business interruption.

Nothing in these Terms limits your statutory rights or our liability for death or personal injury caused by negligence.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

Refund & Returns Policy (UK)

This policy is in line with the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

1. Right to Cancel (Distance Selling)

If you are a UK consumer, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

To exercise your right to cancel, you must notify us in writing (email is acceptable) within 14 days of delivery.

2. Returns Conditions

• Items must be returned within 14 days of cancellation

• Products must be unused, undamaged, and in their original packaging

• You are responsible for return shipping costs unless the item is faulty or incorrect

Due to the nature of machinery attachments, we may refuse returns if items show signs of use, installation, or damage.

3. Refunds

Once we receive and inspect the returned item:

• Refunds will be processed within 14 days

• Refunds will be issued to the original payment method

• Original delivery costs will be refunded (standard delivery only)

4. Faulty or Incorrect Items

Under the Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality.

If your item is faulty, damaged, or incorrect:

• Contact us as soon as possible

• We will offer a repair, replacement, or refund as appropriate

• We will cover reasonable return shipping costs

5. Business-to-Business (B2B) Sales

For business customers, statutory consumer cancellation rights do not apply. Returns and refunds for B2B orders are at our discretion unless goods are faulty.

6. Exclusions

The following items are non-returnable unless faulty:

• Custom-made or special-order attachments

• Items damaged due to misuse or incorrect installation

• Items returned outside the stated return period

7. Contact Us

For returns, cancellations, or questions, please contact:

LCE Machinery
Email: support@lcemachinery.co.uk
Phone: + 44 7958464833