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Shipping policy

Shipping Policy

Last updated: 28th of January 2016

This Shipping Policy explains how LCE Machinery ("we", "us", "our") handles order processing, shipping, and delivery for machinery attachments purchased through our website lcemachinery.co.uk

1. Order Processing

  • Orders are typically processed within [1–3] business days after payment has been received and confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Custom-made or special-order machinery attachments may require additional processing time. Estimated lead times will be communicated at the time of order.

2. Shipping Destinations

We currently ship to:

  • United Kingdom

  • Internationally / EU

If your location is not listed, please contact us before placing an order.

3. Shipping Methods & Carriers

Due to the size and weight of machinery attachments, shipments may be made using:

  • Pallet freight services

  • Specialist couriers

  • Standard parcel couriers (for smaller items)

The shipping method is selected based on the size, weight, and destination of the order.

4. Shipping Costs

  • Shipping costs are calculated at checkout where possible

  • For oversized, heavy, or palletised items, shipping may be quoted separately

  • Any additional charges (such as remote area surcharges) will be communicated before dispatch

All prices are shown in GBP (£) unless stated otherwise.

5. Delivery Times

Delivery times are estimates only and are not guaranteed. Typical delivery times:

  • UK mainland: [2–7] business days after dispatch

  • Remote areas: additional time may be required

We are not responsible for delays caused by couriers, adverse weather, customs clearance, or events beyond our control.

6. Delivery & Risk

  • Risk of loss or damage passes to you upon delivery

  • Please ensure someone is available to receive and inspect the delivery

  • Deliveries are usually made to kerbside only, unless otherwise agreed

It is your responsibility to ensure suitable access and unloading facilities are available at the delivery address.

7. Inspection on Delivery

You must inspect goods upon delivery.

  • Any visible damage must be noted with the carrier at the time of delivery

  • Any issues must be reported to us within 48 hours of receipt

Failure to report damage within this timeframe may affect your ability to make a claim.

8. Failed or Missed Deliveries

If delivery fails due to:

  • Incorrect address details

  • No one available to receive the goods

  • Inadequate access for delivery vehicles

Additional delivery or storage charges may apply and will be your responsibility.

9. International Shipping (If Applicable)

For international orders:

  • Customers are responsible for customs duties, import taxes, and clearance fees

  • Delivery times may vary significantly depending on destination

We are not responsible for delays caused by customs authorities.

10. Contact Us

If you have questions about shipping or delivery, please contact us:

LCE Machinery
Email: sales@lcemachinery.co.uk
Phone: + 44 7958464833